Sunday, May 24, 2009

ON SIX WAYS TO CREATE RAVING FANS

Dale Carnegie, in his book, “How to Win Friends & Influence People,reveals six traits kind people of the world share:

Become interested in other people. In business, it's critical that we learn to see prospects as people rather than as sales.

Smile. Have you noticed how positive and contagious a simple smile can be?

Remember that a person's name is to that person the sweetest and most important sound in any language. If you are not a pro at remembering people's names, become one.

Be a good listener and encourage people to talk about themselves. Most folks don't need much encouragement, but those who do will likely thank you for such a great conversation.

Talk in terms of the other person's interests. Ask questions! Like what their interests are. Then send them a link to an article about the topic(s) you discussed.

Make the other person feel important - and do it sincerely. Admire the speed of the clerk at the DMV. If you can't find something complimentary about another person, you're not looking hard enough.

The Coach invites you to . . . Call me to discuss additional ways to create raving fans and long term clients !


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